Case Studies

WorkSafeBC: Building support for a re-branding

Challenge

As the agency of record for the Workers’ Compensation Board of BC, Contemporary Communications was called upon to develop a communications strategy to re-brand the organization as WorkSafeBC to better reflect the organization’s new strategic direction and its goal of changing society’s attitudes about workplace accidents and injuries.

This project required timely and customized communications for several different audiences including workers and employers, WorkSafeBC’s 2,500 staff and unionized employees, the provincial government, media and the broader public.

Solution

Contemporary Communications developed the overall strategy and guidelines for the introduction of the organization’s new name, logo and corporate identity, with the objective of building support for the organization’s new direction. This included government, media, customer and employee relations materials, as well as ongoing counsel and advice.

Focusing on the evolution of the brand, we worked closely with an internal task force to address concerns and issues, as well as to identify opportunities to bring the message of health and safety to a broader audience through the new brand.

Results

The transition to WorkSafeBC was cost-effective and seamless. The new face of WorkSafeBC is now reflected in all the organization’s corporate materials, media across the province consistently use the organization’s new name and WorkSafeBC employees are proud to sport company merchandise featuring the new brand.

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In working with consultants, my approach is to work as partners and not the traditional client-consultant scenario. That’s how I like to work.

As well, it is important that a communications consulting firm invest the time to learn my business – which is complex – and Contemporary Communications has done that in a relatively short time. They respond quickly to requests for services and meet deadlines.

Roger Young
Leader, Public Affairs
British Columbia Safety Authority

It has been our pleasure working with you and all at Red Rocket on (the Tsleil-Waututh Nation’s book and media package). We received many accolades on our products – from media people on the media kits to tourists on the books!  We even donated 1,000 of the postcards to the Vancouver Athlete’s Village during the Olympic Games so that athlete’s could write home to loved ones (which also promotes the Nation via our website listed on the back!).

Andrew Van Eden
2010 Senior Project Manager
Tsleil-Waututh Nation

“We would like to express our gratitude to you and your company for all the expert advice and guidance during our recent media “experience.” Boy, did we ever learn a lot.”

Barb Lea,
Abreast In A Boat

Contemporary Communications worked with the Arthritis Research Centre of Canada on the development of a fresh new brand identity, and helped us to increase our profile.

Contemporary’s staff have been crucial in helping us deal effectively and quickly with emerging issues in arthritis research.

Senator Pat Carney
Director, Arthritis Research Centre of Canada
Chair, Communications Committee

I would like to offer my personal thanks for the great contribution (Contemporary Communications) made in assisting the BC Pacific Salmon Forum in the release of our Final Report.

You very ably stepped in at a critical time and … the content, presentation and public release of our Final Report went much more smoothly than we could have anticipated. To be able to take on such a controversial subject with no ‘learning curve’ is a demonstration of the skill and talent of your company. You are to be commended for a job well done.

Hon. John A Fraser
Chair, B.C. Pacific Salmon Forum

Just wanted to send a big thank you for your speech-writing and coaching skills that helped to make Saturday’s events such a positive and fun experience.

Dr. Ian Gillespie
President, BC Medical Association

Contemporary Communications has taken the time to learn about our organization and has shown great knowledge and expertise in developing communications plans and strategies for us. They have helped us bring our workplace health and safety message to a broader audience using the full communications toolkit.

Scott McCloy
WorkSafeBC

Contemporary Communications has generated coverage of Yaktrax reaching more than three million Canadians, boosted sales by more than 200 per cent, and almost doubled the number of retailers interested in carrying this winter footwear device.

Contemporary Communications has proven to us that public relations can have an impact on our bottom line.

Kuts Shoji
Shoji Marketing